Write Off Bad Debts
This FAQ will go over how to write off unpaid invoices (bad debts) for a customer. Journal Entry Do note that the journal line going to the bad debt expense account can/should be split between that account (for the invoice…
Eric
Correct a Prepayment Received for the Wrong Customer
This FAQ will go over how to correct a prepayment received for the wrong customer. Prepayment Not Deposited If the prepayment has not been deposited yet, simply unpost the prepayment and select the correct the customer ID. Prepayment Deposited If…