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AvaTax Error: Company Not Found

This FAQ will go over common solutions to the AvaTax Integration error “Company not found”

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Re-Save Company Profile

  1. Log in to the Avalara account and go to Settings > Companies (or Account > Companies).
  2. Open the [COMPANY_CODE] company profile.
  3. Click Edit, confirm the details look correct, and click Save (even without changing anything).
    1. You may need to make a slight change, like adjust the description, to allow you to click the Save button.
  4. Return to Transactions > Tax Calculator, or re-trigger the tax in Paradigm to verify it’s working.

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