Restocking Fees

This FAQ will go over a few ways that restocking fees can be applied in Paradigm.

Discount

One method is to simply add a discount on the returned lines. This will discount the amount being returned to the customer, not giving them the entire credit back.

Restocking Fee Item

Another option is to have a restocking fee item, that can be added to the order as an extra fee.

Negative Standard Discount

Another method is to set up a standard discount that can be applied as a restocking fee. More information on standard discounts can be found here: Standard Discount Selection

Nonexclusive Price Level

Another way is to add a nonexclusive price level to the item that is a discount for quantities from -999999 to 0. In the example below, a 10% “fee” will be added to the item when it is returned. This will discount the amount being returned to the customer, not giving them the entire credit back.