Restocking Fees

This FAQ will go over a few ways that restocking fees can be applied in Paradigm.

Discount

One method is to simply add a discount on the returned lines. This will discount the amount being returned to the customer, not giving them the entire credit back.

Company Preference

Another option is to set an automatic restocking fee percentage in company preferences, more information on that can be found here: Credit Memos > Restocking Fee

Restocking Fee Item

Another option is to have a restocking fee item, that can be added to the order as an extra fee.

Negative Standard Discount

Another method is to set up a standard discount that can be applied as a restocking fee. More information on standard discounts can be found here: Standard Discount Selection

Nonexclusive Price Level

Another way is to add a nonexclusive price level to the item that is a discount for quantities from -999999 to 0. In the example below, a 10% “fee” will be added to the item when it is returned. This will discount the amount being returned to the customer, not giving them the entire credit back.