Enabling the Claude Paradigm AI Connector

This FAQ goes over how to enable the Paradigm AI connector for Claude.

The workstation Paradigm version is v822+.
Claude Desktop for Windows is installed and signed in on that workstation.
The user is a level 1 Administrator. This is set in Users under “User Security”

(1) Contact Paragon to enable the AI Connector

(2) In Company Preferences, select the AI tab, then check Enable AI Features.

(3) In User Preferences, confirm Use AI Features is checked. This setting is on by default.

(4) Have the user log out of Paradigm and log back in. Paradigm adds itself to the Claude configuration at login.

(5) Have the user force close Claude Desktop from the system tray, and then reopen it.

Note: Setting up the AI Report Designer agent permission is not required. Administrators receive it automatically the first time the tools are used.

Symptom	Fix
No AI icon in Paradigm	Check steps 1-3 under Enable the AI Connector and confirm the user is a level 1 Administrator, then log in again.
AI icon shows, but no Claude button	Claude is not installed, or was installed after login. Install Claude, then log in again.
Claude does not list Paradigm	Close Claude and reopen it.
Claude says “Paradigm is not running”	Open Paradigm and log in. With several windows open, use the window showing the AI icon.
“Agent permission required”	Re-enable the AI Report Designer agent permission for that user.