1. Home
  2. Administration and Setup
  3. Web Browser Failed To Load

Web Browser Failed To Load

This FAQ will go over the two potential fixes for the following error: Web browser failed to load. Contact Paragon Support. You may need a new version of C++ (VC_redist.x64.exe)

Installing VC_redist.x64.exe

The first fix is to go to following link, then download and install the file: https://aka.ms/vs/17/release/vc_redist.x64.exe

Resetting The Paradigm Directory

If the issue is not resolved after the first fix, try resetting the Paradigm Directory. This FAQ will go over how to do that: Reset The Directory For Paradigm

Related Articles