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Credit Card Processing Set Up
This FAQ will go over setting up credit card processing for EBizCharge or External Credit Card processing.
The configuration is done in two parts, company-wide configuration and per-workstation configuration (System > Local Settings). Company-wide configuration only needs to be done once, but each workstation that needs to run credit card payments may need further configuration in the Local Settings.
Some processors need company-wide configuration before setting up the workstation configuration, so always do company-wide configuration for the processor before per-Workstation configuration.
Available Processors
- External Credit Card Processing – When receiving a credit card payment, the payment is treated like a cash payment. There is no interaction without outside services from inside Paradigm ERP.
- EBizCharge – Process payments by manual entry via web browser or by a physical payment terminal, through the internet.
External Credit Card Processing Set up
Company Wide Set up
Go to System > Company Preferences > Payment Processing > Credit Card Processing and set the following:
- Processor – Set to “None”.
- Prompt user for authorization code if using external CC processor – If enabled, this will prompt the user for an authorization code.
- Default Workstation Values – These settings will be used if the workstation does not have the given setting set.
Per-Workstation Configuration
Go to System > Local Settings > Credit Cards. Then select the “External Credit Card Processing” checkbox and the set up is complete. Enabling this disables any other processors/configurations set.
EBizCharge Credit Card Processing Set up
Paradigm ERP has an optional EbizCharge Integration, set below for set up. More info on the integration can be found here: EbizCharge Credit Card Processing Integration
Company Wide Set up
- In Paradigm, go to System > Company Preferences > Add-Ons > Credit Card Processing
- Credentials from EBizCharge support are needed to fill out the configuration here.
- The following credentials are required to get started: User ID, API Password, and API Security Key
- Manual Entry: If using Manual Entry, all the fields in the company-wide EBizCharge config section must be filled out to start accepting payments.
- Login ID & Transaction Key can be left unset if the company does not want every workstation to be able to opt-in to credit card payments.
- If left unset, the workstation must set these credentials in System > Local Settings
- Only Device API: If only using Device API, only Default Commodity Code must be set.
- Fill In The Credentials & Configure Settings
- Login ID: User ID
- Transaction Key:
API Password/////API SecurityID- The value of Transaction Key is: the API Password followed by five forward slashes (
/////) followed by the Security Key.
- The value of Transaction Key is: the API Password followed by five forward slashes (
- Secure URL: https://soap.ebizcharge.net/eBizService.svc
- Default Commodity Code: 30000000
- Save Credit Card Numbers: This controls whether or not the “Saved Cards” tab in the manual entry web form is shown.
- Credit Card number will not be saved on the default POS customer: Company Preferences > Add-Ons > Default POS Customer
- Default Workstation Values: The mode set here will be used if a workstation has not specified a mode in Local Settings, more on this in the next section.
Per-Workstation Configuration
EBizCharge includes support for following options below. This can be specified per workstation by going to System > Local Settings, or they can be left unset “(Use Company Default)” and will follow the company preferences set in the step above.
- Manual Entry: Allows for card details to be manually entered.
- Device API: Allows for transaction information to be sent directly to the credit carder reader.
- Instructions on how to configure EBizCharge on a credit card reader can be found here: Connect A Credit Card Reader To An EBizCharge Account
- Both: Allows for both “Device API” and “Manual Entry” features.
“Use Company Default” Example
In the setup below, this workstation will use the company preference defaults and does not need any additional setup if only manual entry is the default mode.
Manual Entry Mode
- Select “EBizCharge” from the Processor dropdown.
- Set Mode to “Manual Entry”.
- Username, Password, and Security Key do not need to be set if the company-wide configuration can be used.
- If the workstation should override the company-wide configuration for these, those fields should be set.
- If the workstation would like to jump between companies with different EBizCharge accounts for each company, these should be left empty.
- “Device Key” can be set to a device key that can be retrieved from the Device Manager.
- This is optional, but if set, a “Devices” tab will show in the web form allowing the user to initiate a transaction through the given terminal.
- See Pair a Payment Terminal with EBizCharge for more information on pairing a device and getting the device key.
- Ensure that the workstation has access to: soap.ebizcharge.net
Device API Mode
- Select “EBizCharge” from the Processor dropdown.
- Set Mode to “Device API”.
- Set Device Key, Api Key, Pin, and Gateway Host URL – all four are required.
- Api Key and Pin can be retrieved from the Api Keys list. This Api Key should be the same Api Key that the device is set to use.
- Contact EbizCharge Support for assistance in getting Api keys.
- Gateway Host URL should always be set to: secure.ebizcharge.com
- Ensure that the workstation has access to: secure.ebizcharge.com
- Device Key can be retrieved from the Device Manager. See Pair a Payment Terminal with EBizCharge for more information on pairing a device and getting the device key.
Both
- Select “EBizCharge” from the Processor dropdown.
- Set Mode to “Both”.
- Follow each set of steps for “Manual Entry” and “Device API”.
Incomplete EbizCharge Setup Warnings
If the payment mode is set to Device API or Both, the program shows a small warning icon until the four requisite fields are filled in.
Attempting to save the payment settings with any of the values missing shows an error message, “Credit Card Config Invalid,” and prevents saving.
Website Set Up
After credit card set up is done, additional set up is needed for online payments. Reach out to Paragon Support to get this set up.
Credit Card Deposit GL Account
The default deposit account for credit card payments can be set by going to General Ledger > Default GL Accounts
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