Credit Card Processing Set Up

This FAQ will go over setting up credit card processing for EBizCharge or other credit card processors.

The configuration is done in two parts:

1. Company-wide configuration
2. Per-workstation configuration (Local Settings)

Company-wide configuration is a once-and-done thing, but each workstation that needs to run credit card payments has to have it enabled in Local Settings.

Some processors may need company-wide configuration before setting up the workstation configuration, so always do Company-wide Configuration for the processor before Per-Workstation Configuration.

Available Processors

• External Credit Card Processing – when receiving a credit card payment, the payment is treated like a cash payment. There is no interaction without outside services from inside Paradigm.
• EBizCharge – Process payments by manual entry via web browser or by a physical payment terminal, through the internet.

While this article is meant to be generic, this process still remains tightly-coupled to EBizCharge as it’s the only processor currently supported. It is likely subject to change when more processors are implemented.

External Credit Card Processing Set up

Company Wide Set up

No company-wide properties need to be set for external credit card processing.

Per-Workstation Configuration

Go to System > Local Settings > Credit Cards. Then select the “External Credit Card Processing” checkbox and the set up is complete. Enabling this disables any other processors/configurations set.

EBizCharge Credit Card Processing Set up

Paradigm also has an optional EbizCharge Integration, more info on that can be found here: EbizCharge Credit Card Processing Integration

Information on how to pair a credit card reader to a workstation can be found here: Connect a Century Credit Card Reader to A Paradigm Workstation

Instructions on how to configure EBizCharge on a credit card reader can be found here: Configure EBizCharge On A Credit Card Reader

Company Wide Set up

Some company-wide EBizCharge configuration is needed before the workstations will work. In P10, go to System > Company Preferences > Add-Ons > Credit Card Processing.

Credentials from EBizCharge support are needed to fill out the configuration here. The following credentials are required to get started: Username, Password, and Security Key.

• If using Manual Entry, all the fields in the company-wide EBizCharge config section must be filled out to start accepting payments.
  • Login ID & Transaction Key can be left unset if the company does not want every workstation to be able to opt-in to credit card payments. If left unset, the workstation must set these credentials.
• If only using Device API, only Default Commodity Code must be set.

• Login ID: Username
• Transaction Key: [Password]/////[Security Key].
  • The value of Transaction Key is the Password and the Security Key, separated by five forward slashes – /////
• Secure URL: https://soap.ebizcharge.net/eBizService.svc
• Default Commodity Code: 30000000
• Save Credit Card Numbers – This shows/hides the “Saved Cards” tab in the manual entry web form.
• Prompt user for authorization code if using external CC processor – This prompts the user to enter a CC authorization code when using external CC processing.

Per-Workstation Configuration

EBizCharge includes support for Manual Entry, Device API processing, or both. This can be set by going to System > Local Settings.

Manual Entry Mode

1. Select EBiz Charge from the Processor dropdown.
2. Set Mode to “Manual Entry”.
3. Username, Password, and Security Key should be set to the credentials received from EBizCharge support.
   1. These three are optional if the company has company-wide configuration set for them.
   2. If the workstation would like to override the company-wide configuration for these, these should be set.
   3. If the workstation would like to jump between companies with different EBizCharge accounts for each company, these should be left empty.
4. “Device Key” can be set to a device key that can be retrieved from the Device Manager.
   1. This is optional, but if set, a “Devices” tab will show in the web form allowing the user to initiate a transaction through the given terminal.
   2. See Pair a Payment Terminal with EBizCharge for more information on pairing a device and getting the device key.
5. Ensure that the workstation has access to: soap.ebizcharge.net.

Device API Mode

1. Select “EBiz Charge” from the Processor dropdown.
2. Set Mode to “Device API”.
3. Set Device Key, Api Key, Pin, and Gateway Host URL – all four are required.
   • Api Key and Pin can be retrieved from the Api Keys list. This Api Key should be the same Api Key that the device is set to use. Contact Ebiz Support for assistance in getting Api keys.
4. Gateway Host URL can always be set to: secure.ebizcharge.com.
5. Device Key can be retrieved from the Device Manager. See Pair a Payment Terminal with EBizCharge for more information on pairing a device and getting the device key.
6. Ensure that the workstation has access to: secure.ebizcharge.com.

Both

1. Select “EBiz Charge” from the Processor dropdown.
2. Set Mode to “Both”.
3. Following both of the how-to’s for Manual Entry and Device API, starting at step 3.
   • All fields are required in this mode (or the first three must have company defaults set).