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Fulfillment Pro: Unlocking
This FAQ will go over the “unlock” feature in Fulfillment Pro.
This will only show if the user has permissions for it, and it allows for lines to be ignored without printing a label for them (in other words, manually mark as completed by clicking “Ignore”), as well as allowing lines that have been printed to be unlocked (by clicking “Unlock”).
If the line is unlocked, it removes all the pulling, packing, and shipping information for that line and marks it as open again.
Clicking the dropdown arrow to the right of the unlock dropdown will display an “Unlock Labels” option, which allows removing just one label from a line that may have several pull labels created for it (a line of 10 qty printed on 5 labels of 2 qty each), which prevents needing to reprint all of the labels for that line.
The “Unlock” button changes, depending if the line has any labels printed for it yet. Special order lines may be marked as “Ignored” when they originally appear in the list, but will be marked as open again automatically when the PO for that line is received in Paradigm (as long as the PO is linked to the order).
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