1. Home
  2. Administration and Setup
  3. Set Up Emailing from Paradigm

Set Up Emailing from Paradigm

Paradigm has the capability of sending emails directly from various forms. This how-to will cover configuring a user account to email from Paradigm.

Email Settings
Email settings must be entered for each user account that needs to email from Paradigm. This is done by going to System > User Preferences > Email Settings. You may need to search online for how to configure the program you use for email to accept emails from other programs. You may also create a default signature in the ‘Email Signature’ tab.
          Outlook
              Email From: User’s email address
              Connection Type: TLS 
              Mail Server: smtp.office365.com
              Mail Server Logon Name: User’s email address
              Mail Server Logon Password: User’s email account password
              Port: 587
              Firewall Type: None
          Gmail
              Email From: User’s email address
              Connection Type: TLS 
              Mail Server: smtp.gmail.com
              Mail Server Logon Name: User’s email address
              Mail Server Logon Password: User’s email account password
              Port: 587
              Firewall Type: None

Two Factor Authentication
If two factor authentication (TFA) has been enabled for the email account from which you wish to use to send emails through Paradigm, it must either be disabled or an App Password must be created and used in place of the user’s email account password.
Outlook
https://support.microsoft.com/en-us/account-billing/manage-app-passwords-for-two-step-verification-d6dc8c6d-4bf7-4851-ad95-6d07799387e9
Gmail
https://support.google.com/accounts/answer/185833?hl=en&ref_topic=7189145

https://myaccount.google.com/apppasswords

Incorrect set up may cause this error message to appear: The SMTP server requires a secure connection or the client was not authenticated. 

Once that is complete, check out this FAQ to learn how to use it: Emailing From Paradigm

Related Articles