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Set Up Emailing from Paradigm

Paradigm has the capability of sending emails directly from various forms. This how-to will cover configuring a user account to email from Paradigm.

Email Settings

Email settings must be entered for each user account that needs to email from Paradigm. This is done by going to System > User Preferences > Email Settings. You may need to search online for how to configure the program you use for email to accept emails from other programs. You may also create a default signature in the ‘Email Signature’ tab.

Outlook

Email From: User’s email address
Connection Type: TLS 
Mail Server: smtp.office365.com
Mail Server Logon Name: User’s email address
Mail Server Logon Password: User’s email account password
Port: 587
Firewall Type: None

Gmail

Email From: User’s email address
Connection Type: TLS 
Mail Server: smtp.gmail.com
Mail Server Logon Name: User’s email address
Mail Server Logon Password: User’s App password
Port: 587
Firewall Type: None

Two Factor Authentication

Outlook

If two factor authentication (TFA) is enable for an Outlook account, an App Password must be used as well, but TFA is not required for Outlook.

App Passwords

Gmail

Two factor authentication (TFA) must enabled for the Gmail account from which you wish to use to send emails through Paradigm, and an App Password must be created and used in place of the user’s email account password.

App Passwords

Email Error Message

Incorrect set up may cause this error message to appear: The SMTP server requires a secure connection or the client was not authenticated. 

Emailing From Paradigm

Once that is complete, check out this FAQ to learn how to use it: Emailing From Paradigm

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