Job Refunds

This FAQ will go over job refunds in Paradigm via a GL line on a credit memo.

Credit Memo

To start, create a credit memo linked to the job and add the return amount. The negative pieces shipped with a positive sales price will give the credit memo a negative balance.

Go to the Advanced tab and uncheck “Require Voucher Links” and then post the credit memo. This checkbox can be unchecked for GL line credits like this to allow the transaction to post without linking it to a voucher – it should only be used in this case. If it is misused then there will be WIP balance issues.

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