This FAQ will go over the Dispatching Map in Paradigm’s Daily Deliveries and Daily Pickups lists. This feature requires the “Address Validation” feature from the TomTom integration to be enabled. If the order does not have a valid address, the…
This FAQ will go over how to duplicate transactions. Paradigm also has feature to “favorite” transactions to be duplicated, more information on that can be found here: Favorited Transactions Duplicating Transactions To duplicate a transaction, click the “Duplicate” button in…
This FAQ will go over partial invoices in Paradigm. Note that back orders or splitting the order are the preferred ways of handling partial shipments. This setting can be found in Company Preferences > Order Conversion. When enabled, partially-shipped orders…
This FAQ will go over the “unlock” feature in Fulfillment Pro. This will only show if the user has permissions for it, and it allows for lines to be ignored without printing a label for them (in other words, manually…
This FAQ will go over the budgeting feature in Paradigm. This feature can be helpful when managing finances for specific accounts. Go to General Ledger > Budgets To create a new budget, click “Create Budget” and choose from the options…
This FAQ will go over Back Orders in Paradigm. A back order is when a certain product is out of stock, but is expected to be delivered once the product is back in stock. Paradigm will prompt the user to…
This FAQ will go over how to create employees in Paradigm. This can be done in System > Employee List > Add new Employee. Fill out the fields. Paradigm will auto-create an Employee ID after the name fields are filled…
This FAQ will cover overpayments in Paradigm. An overpayment is when a customer or vendor pays or is paid more than the amount due. Customer Overpayments Enter the amount of the customer payment on the receivable in the header “Amount…
This FAQ will go over recording customer discounts when receiving a payment. To record a discount when receiving a payment, first create a new receivable for the customer from Accounts Receivable> Receivables. Note that if the invoice has terms set…
“Posting aborted to prevent double posting.” This error message will show only if the transaction is unposted, but there are posted General Ledger records for it. This is a failure case that Paragon Support will have to assist in resolving.
