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Order Entry and Customers

Edit Locks

Edit lock errors are caused when two users attempt to modify the same record at the same time, since only...

MBS Import

An MBS import file can be imported as transaction detail lines on the order. This uses the MBS file named...

Customer Map

This FAQ will go over the customer map feature. This feature can only be used if the TomTom integration has...

Mileage Calculator/Trip Optimizer

The mileage calculation feature allows a user to calculate a freight charge for an order, based on the mileage between...

Template Quotes And Orders

This FAQ will go over how to set up quotes and orders as a “Template”. Creating A Template To set...

Order Banner Colors

This FAQ will go over the available order banner colors in Paradigm. White Pending Release – This is shown when...

Clear Locks

This FAQ will go over how to use the “Clear Locks” form in Paradigm. More information on edit locks can...

Equipment Rental

This FAQ will go over how to set up rental items and how to rent equipment. This feature is included...

Unposting Paid Invoices

This FAQ will go over how to unpost a paid invoice. This may be needed if an invoice or an...

Edit Released Orders

This FAQ will go over editing released orders in Paradigm. Adding lines to released orders is permitted in Paradigm, however...

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