Unposting Paid Invoices

This FAQ will go over how to unpost a paid invoice. This may be needed if an invoice or an order is under the wrong customer.

Find The Receivable

• To start, go to the receivable for the invoice.
  • This can be found by going to the View Related button in the header.

Unpost & Switch The Customer

• Unpost and temporarily change the customer on the receivable.
  • Optionally, delete the receivable entirely if the details are not needed.

• The invoice can then be unposted and changes can be made to it.
• After that is done, post the invoice and then switch back the customer on the receivable.
  • If the receivable was deleted it will need to be created again and applied to the invoice.