This FAQ will go over recording customer discounts when receiving a payment. To record a discount when receiving a payment, first create a new receivable for the customer from Accounts Receivable> Receivables. Note that if the invoice has terms set…
“Posting aborted to prevent double posting.” This error message will show only if the transaction is unposted, but there are posted General Ledger records for it. This is a failure case that Paragon Support will have to assist in resolving.
This FAQ will go over MOs in Paradigm. An MO initiates the production process for a product that is produced for your own inventory. Creating A Manufacture Order To view all MOs, go to Inventory > Manufacture Orders. To create…
This FAQ will go over the UPS Integration in Paradigm. Usage Start by pasting the order number into the import key. Note that if user has a printed order with a barcode on the order, simply scan the barcode into…
This FAQ will go over the Audit Trail feature in Paradigm. This features allows users to view activity history and can be found by going to System > Audit Trail This can also be opened with the following keyboard shortcuts:…
This FAQ will go over the Shelf Information feature in Paradigm. This feature shows where the product can be found in the store or warehouse. More information on the Shelf assignment tool can be found here: Shelf Assignment Tool Column…
This FAQ will go over the Default GL accounts feature in Paradigm. This feature allows the user to set defaults on Sales, Purchases, Inventory, Receivables, Payables, Banking, Equity, Payroll, Job costing, Misc. General Ledger > Default GL Accounts. From this…
This FAQ will go over the keyboard shortcuts and keyboard navigation available in Paradigm. General Single-Key Shortcuts These shortcuts work throughout Paradigm and are accessed via a single keypress. Record Selector Shortcuts These shortcuts are available on most transactions and…
This FAQ will cover the “Customer PO Total Required” feature. This feature is used to ensure that order totals match the total from that customer’s PO to avoid any billing disagreements. This feature is only available on quotes and orders.…
This FAQ will go over the “Pulled by Salesperson” feature. An example of when this feature would be used is if a customer wants to purchase the products in their hand or the salesperson goes and pulls the product from…
