Set Up Alternate Vendors
This FAQ will go over how to set up alternate vendors Purchasing Agent
Jadon L Martin
Store Management App
This FAQ will go over how to use the store management app. This also includes the shelf label tool: Shelf Label Print Tool Store Management App The store management app is mostly geared towards retail hardware stores. It allows for…
Production Batching
Production Batching allows a subset of the items released to manufacturing to be selected and grouped together into a batch, allowing printing and completing of the batch. Tracking Completion Tracking Completion via Printing Batch Lists Tracking Completion Through Paradigm Production
Discontinued Items
This FAQ will go over how to set items as discontinued (also known as “Inactive Items”), search for them, and how they are handled in duplicating invoices. Setting An Item As Discontinued Viewing Discontinued Products
Set up UPC Codes For Barcodes and Aliases
This FAQ will go over how to set up alias Product IDs for items, such as UPCs and SKUs.
Gift Cards
This FAQ will go over how to enable, sell, and use gift cards. Enabling Gift Card Use In order to begin using gift cards, they first need to be enabled. This can be done by going to System > Company…
Installing Topaz Signature Pad
This FAQ will go over how to install and use a Topaz signature pad. Currently the Topaz T-LBK462 series signature pad is supported, more info on that can be found here: T-LBK462. If the signature pad is being used on…
Receive Payments
This FAQ will go over receiving payments in Paradigm. Credit/Debit Button States The credit and debit buttons will be shown differently, depending on how credit card processing is setup. More on credit card processing can be found here: Credit Card…
Point Of Sale (POS)
The Point of Sale (POS) module is only to be used for sales when the customer is in the store, buying items that are in their hands and nothing more. It cannot be used for manufactured or special order items,…
Restore Deleted Transactions
Once an order is deleted, it is gone for good and there isn’t a way to “undelete” it. Consider disabling the delete permissions for most users to prevent this from happening again. Users without delete permissions are still able to…