Auto Freight
Auto freight is a percentage of the order subtotal that is charged for freight. The freight percentage can be set at a company level, or per customer, and is applied when a ship via with that setting is selected for…
Jadon L Martin
Require Ship to Addresses
Requiring a ship to address is a setting that can be set on a ship via. More info on that can be found here: Ship Vias. Check out this FAQ for info on creating and editing ship-to addresses: Customer Saved…
Ship Vias
Ship vias in Paradigm determine how an order will be shipped. The list of ship vias can be viewed by going to System > Company Preferences drop down > Ship Vias. Creating Ship Vias From this screen existing ship vias…
Require a Signature for a Customer
This FAQ will go over how to require a signature for a customer in Paradigm. Customer Detail In customer detail there is the option to require a signature for a customer. This will only allow invoices to be posted when…
Price Change History
This FAQ will over the price history list on an item in Paradigm. Price History The price change history can be viewed by going to an item’s detail tab. This can be used as a basis for reports showing prices…
How to Set Up an Employee As a Salesperson
If an employee is not showing up in the list of salespeople on an order, they will need to be set as a salesperson from their detail tab. To set the default salesperson for a user, see this FAQ: Default…
Show/Hide Locked Builds
The show/hide locked builds button is an option in production screens. This button can change whether or not locked builds will be displayed in the list, and if builds are hidden they will not print from the list. When the…
Collect Customer Signatures
Paradigm can collect signatures on many different forms, including invoices, orders, prepayments, and point of sale. This is usually done by clicking a “Get Signature” button. Once that is selected, the customer can then write their signature on the signature…
Paradigm Search All
The Paradigm search all feature allows for easy searching in Paradigm. This search bar can be accessed on the home screen or by pressing Ctrl + G (or Ctrl + J – more keyboard shortcuts are covered here). This search…
Customer Saved Ship to Addresses
This FAQ will go over how to create, edit, and save customer ship to addresses. This will bring up the customer’s ship ID list. Double click on a ship ID in order to edit it, or click the “Add” button…