Sometimes, orders need to be pulled right away, which is what the priority order feature facilitates. There are two kinds of order that can be marked as priority orders. The first kind of priority order is one where the customer…
This FAQ will go over the different options available in the “Advanced” drop down for an order. Back Order More information on this can be found here: Fulfillment Pro: Back Ordering Restage Opens the restage form, more information on that…
The pulling, packing, or shipping status of each line in Fulfillment Pro can be viewed in Paradigm. Open the order, go to the “Trips/Pulling” tab, and click “Fulfillment Detail”. Each line on the order will be displayed, along with the…
Miscellaneous Info Full screen Click the Fulfillment Pro logo to toggle full screen on and off. Prevent Items From Showing For items that should not appear in Fulfillment Pro, such as service charges, uncheck the “Show in Fulfillment” checkbox in…
This FAQ is going to go over the pack builder in Fulfillment and the different uses that it has. A pack label allows multiple items to be grouped together and have a single label printed that relates to all the…
This FAQ will go over label splitting in Fulfillment Pro. Split Label The “Split Label” option allows for labels that have already been printed to be split into several labels without needing to “Unlock” the line from the pull list,…
This FAQ will go over how to create credit card charges in Paradigm. Credit card charges can be found by going to Banking > Credit Card Charges. After a new one is created, choose a credit card from the drop…
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This FAQ will go over how a customer would access their invoices through Customer Portal. Invoices in Customer Portal are never editable. To view the invoices, click on “Invoices” in the header. Search for the invoice and click “Select” to…
This FAQ will go over how a customer would add subaccounts through the Customer Portal. A subaccount is another login that can be used to access the customers account. Additional subaccounts do not increase the subscription cost, billing is based…
