Miscellaneous Info Full screen Click the Fulfillment Pro logo to toggle full screen on and off. Prevent Items From Showing For items that should not appear in Fulfillment Pro, such as service charges, uncheck the “Show in Fulfillment” checkbox in…
This FAQ is going to go over the pack builder in Fulfillment and the different uses that it has. A pack label allows multiple items to be grouped together and have a single label printed that relates to all the…
This FAQ will go over label splitting in Fulfillment Pro. Split Label The “Split Label” option allows for labels that have already been printed to be split into several labels without needing to “Unlock” the line from the pull list,…
This FAQ will go over how to create credit card charges in Paradigm. Credit card charges can be found by going to Banking > Credit Card Charges. After a new one is created, choose a credit card from the drop…
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This FAQ will go over how a customer would access their invoices through Customer Portal. Invoices in Customer Portal are never editable. To view the invoices, click on “Invoices” in the header. Search for the invoice and click “Select” to…
This FAQ will go over how a customer would add subaccounts through the Customer Portal. A subaccount is another login that can be used to access the customers account. Additional subaccounts do not increase the subscription cost, billing is based…
This FAQ will go over how a customer would search for items and use the product finder in the Customer Portal. On a quote or an order, click the search button. More information on those buttons can be found here:…
This FAQ will go over how to set up and import an excel file into an order through Customer Portal. Excel To start, create an excel spreadsheet and enter the order info following the format and example below. Note: Do…
This FAQ will go over how to make and view previous payments in Customer Portal. To use this and receive credit card payments, the Century/EBizCharge integration is needed, or ACHs can be processed via EBizCharge or a bank-processed NACHA file. More information…
