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Order Entry and Customers

Credit Memos

This FAQ will go over how to create credit memos, which are used when a customer is returning an item....

Columns for Order Detail

This FAQ will go over the available detail columns in the order form.

Batch Post Invoices

This FAQ will go over how to batch post invoices. This feature is to be used when a large amount...

How to Refund Tax That was Mistakenly Charged

This FAQ will go over how to refund that was mistakenly charged. In this example, the tax being refunded was...

Importing A List of Orders

This FAQ will go over how to import a full order or list of orders from the order or quote...

Import Lines Into A Transaction

Transaction detail lines can imported by clicking on the “Import File” button in the header on a transaction. From here,...

Bundle and Comment Lines

Bundles and comment lines are a great way to subdivide and organize transaction detail lines. Bundle codes especially are utilized...

Posting a Transaction With a Zero Dollar Line

Why can’t I post a invoice if it has a zero dollar line item? By default, invoices and orders are...

Apply Credits

Credits can be applied when using the receive payments screen on an invoice, by selecting the “Apply Credits (F6)” button....

Auto Freight

Auto freight is a percentage of the order subtotal that is charged for freight. The freight percentage can be set...

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