Truck List
The truck list is the list of trucks to choose from in Dispatching, which can be viewed by going to Dispatching > Truck List. Creating Trucks To create new trucks, click on the “Truck List” button in the header. From…
Jadon L Martin
Trips List
The ‘Trips’ menu item is used to see all trips, completed or uncompleted, for a selected day. The main use for this is creating trips for drivers in advance, so that if a driver is unavailable they can be removed…
Auto Freight
Auto freight is a percentage of the order subtotal that is charged for freight. The freight percentage can be set at a company level, or per customer, and is applied when a ship via with that setting is selected for…
Require Ship to Addresses
Requiring a ship to address is a setting that can be set on a ship via. More info on that can be found here: Ship Vias. Check out this FAQ for info on creating and editing ship-to addresses: Customer Saved…
Ship Vias
Ship vias in Paradigm determine how an order will be shipped. The list of ship vias can be viewed by going to System > Company Preferences drop down > Ship Vias. Creating Ship Vias From this screen existing ship vias…
Require a Signature for a Customer
This FAQ will go over how to require a signature for a customer in Paradigm. Customer Detail In customer detail there is the option to require a signature for a customer. This will only allow invoices to be posted when…
Price Change History
This FAQ will over the price history list on an item in Paradigm. Price History The price change history can be viewed by going to an item’s detail tab. This can be used as a basis for reports showing prices…
How to Set Up an Employee As a Salesperson
If an employee is not showing up in the list of salespeople on an order, they will need to be set as a salesperson from their detail tab. Employee List First go to System > Employee List Then go to…
Show/Hide Locked Builds
The show/hide locked builds button is an option in the production work order list. This button can change whether or not locked builds will be displayed on the work order list, and if builds are hidden they will not print…
Collect Customer Signatures
Paradigm can collect signatures on many different forms, including invoices, orders, prepayments, and point of sale. This is usually done by clicking a “Get Signature” button. Once that is selected, the customer can then write their signature on the signature…